Payment Policy for TrendCityy

Effective Date: January 6, 2025

At TrendCityy, we strive to provide a smooth and secure shopping experience for our customers. This Payment Policy outlines the accepted payment methods, billing procedures, and important terms related to payments on our website. By making a purchase with us, you agree to comply with the terms outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure your convenience and security when shopping on our website. The following payment options are available:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: Secure and easy payments through your PayPal account.

  • Apple Pay and Google Pay: Available for supported devices and browsers.

  • TrendCityy Gift Cards: If you have received or purchased a TrendCityy gift card, you can use it as a payment method on our site.

When making a payment, please ensure that the billing address you provide matches the one associated with your payment method. This helps prevent payment verification issues and delays in processing your order.

2. Order Confirmation

After placing an order, you will receive an order confirmation email detailing the items purchased, the total amount, and the shipping address. This serves as an acknowledgment that we have received your order. However, please note that this is not an indication of payment approval or product availability.

Your payment will be processed after your order has been reviewed and accepted by our system.

3. Payment Processing

When you submit payment, your payment method will be charged the total amount for your order, including applicable taxes and shipping fees. Please note that:

  • Pre-Authorization: For certain payment methods, we may place a temporary hold or pre-authorization on your card to ensure that the funds are available. This hold will be released if the payment is not completed.

  • Payment Approval: Payments are subject to approval by your payment provider. If your payment is declined or fails for any reason, your order will not be processed, and we will notify you to resolve the issue.

  • Currency: All transactions are processed in USD (United States Dollars). If your payment account is in a different currency, your payment provider will handle currency conversion based on their exchange rate, which may include additional fees.

4. Billing Information

It is your responsibility to provide accurate and complete billing information at checkout. This includes your billing address, phone number, and payment details. If there are any discrepancies or issues with the information provided, we may contact you to request clarification or resolve the issue.

For added security, we use SSL (Secure Sockets Layer) encryption to protect your payment and personal data during transmission.

5. Sales Tax

Applicable sales tax will be calculated based on the shipping address provided during checkout and the local laws of the state or country to which your order is being shipped. The total sales tax will be displayed during checkout before you finalize your order.

For international orders, customs duties and taxes may apply depending on the destination country. These charges are not included in the order total and are the responsibility of the customer.

6. Discounts and Promotions

If you have received a discount code or are taking advantage of a promotion (such as free shipping or a seasonal sale), you can apply it during the checkout process. Please ensure that the discount or promotional offer is valid for the items you are purchasing and that all terms and conditions are met.

Discount codes cannot be combined with other offers, and they may be subject to expiration dates. TrendCityy reserves the right to modify or cancel promotions at any time without notice.

7. Order Cancellations and Modifications

Once an order is placed, we process it as quickly as possible to ensure timely delivery. If you need to cancel or modify your order, please contact us as soon as possible.

  • Cancellation: Orders can only be canceled before they are shipped. If you attempt to cancel your order after it has been shipped, we cannot process the cancellation. You may need to follow our Returns and Exchanges Policy.

  • Modifications: If you need to change your order (e.g., change the shipping address, add or remove items), please contact us immediately. Once the order is processed and shipped, we cannot modify it.

8. Security and Fraud Prevention

We take the security of your payment and personal information seriously. We use industry-standard SSL encryption to protect all sensitive data transmitted through our website. Additionally, we monitor transactions for signs of fraud and may contact you to verify your identity or payment details if needed.

We also reserve the right to cancel any order if we suspect fraudulent activity or unauthorized use of payment methods. If you believe your payment information has been compromised, please contact your payment provider and TrendCityy immediately.

9. Gift Cards

TrendCityy offers digital gift cards that can be used as a payment method on our website. Gift cards can be purchased in various denominations and are subject to the following terms:

  • Gift Card Validity: TrendCityy gift cards do not expire.
  • Redemption: Gift cards can be used at checkout to pay for all or part of your order. If the total order value exceeds the gift card balance, you will need to pay the remaining amount with another accepted payment method.
  • Non-refundable: Gift cards are non-refundable and cannot be exchanged for cash, except where required by law.

For more information on purchasing and using TrendCityy gift cards, please visit our Gift Card Policy.

10. Refunds and Chargebacks

If you are entitled to a refund based on our Refund and Returns Policy, the refund will be issued to the original payment method. Please note that it may take several business days for the refund to appear in your account, depending on your payment provider.

In the case of a chargeback or payment dispute, we reserve the right to dispute the chargeback with your payment provider. If a chargeback is initiated, we will work directly with the payment provider and may involve relevant authorities if necessary.

11. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated Effective Date will be reflected. We encourage you to review this policy regularly for any updates.

12. Contact Us

If you have any questions or concerns regarding our payment methods, or if you need assistance with a payment issue, please contact us:

  • Email: info@trendcityy.com
  • Phone: (813) 907-6490
  • Address: 4923 Trinidad Dr Land O Lakes, Florida (FL), 34639

Thank you for shopping with TrendCityy. We value your business and aim to provide you with a seamless and secure shopping experience!

For more information, visit our website: https://trendcityy.com.