Sales Policy for TrendCityy
Effective Date: January 6, 2025
Welcome to TrendCityy, your ultimate destination for the latest fashion trends! We pride ourselves on providing high-quality, stylish, and affordable apparel to our valued customers. Our mission is to help you stay ahead of the trends and express your unique sense of style. Before making a purchase, we encourage you to carefully read our Sales Policy, as it governs all transactions made through our website and store.
1. General Terms
By shopping at TrendCityy, you agree to abide by the following terms and conditions. This Sales Policy applies to all purchases made online at our official website https://trendcityy.com as well as in-person purchases made at our physical store located at:
TrendCityy Store Street: 4923 Trinidad Dr Land O Lakes, Florida (FL), 34639
Phone number: (813) 907-6490
Email: info@trendcityy.com
We reserve the right to update or modify this Sales Policy at any time without prior notice. The most current version of the policy will be posted on our website. Please refer to it periodically for any updates.
2. Ordering and Payment
When placing an order on our website, you will be required to provide accurate and complete information, including your billing address, shipping address, and payment details. We accept various payment methods, including:
- Credit Cards (Visa, MasterCard, American Express)
- PayPal
- Debit Cards
- Gift Cards (when applicable)
All orders are processed and confirmed once payment is received. If there are any issues with payment processing, we will notify you immediately. The prices of our products are listed in USD and are subject to change without notice.
3. Shipping and Delivery
We aim to process and ship all orders as quickly as possible. The shipping options available at checkout will depend on your location. Shipping costs are calculated based on the weight and destination of your order.
Shipping Times:
- Domestic Orders (within the USA): Typically delivered within 3-7 business days.
- International Orders: Delivery times may vary depending on the destination country.
Please note that delays may occur due to factors beyond our control, such as postal service disruptions or customs clearance.
For more information about shipping rates and delivery times, please visit our Shipping Policy page.
4. Returns and Exchanges
At TrendCityy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy. Items can be returned for a refund or exchanged under the following conditions:
- The item must be in new, unused condition, with all original tags and packaging intact.
- Returns must be initiated within 30 days of receiving your order.
- We do not accept returns or exchanges on final sale items, which will be clearly marked on our website.
To initiate a return or exchange, please contact our customer service team at info@trendcityy.com. We will guide you through the process and provide you with a return authorization number.
Please note: The customer is responsible for the cost of return shipping unless the item is defective or an error was made by TrendCityy.
For more details, refer to our full Return and Exchange Policy.
5. Discounts and Promotions
TrendCityy regularly offers special promotions and discounts on various products. All promotions are subject to availability and may have specific terms and conditions, including expiration dates and eligibility requirements.
- Coupon Codes: Coupon codes must be applied at checkout. Discounts cannot be applied after an order has been placed.
- Seasonal Sales and Offers: Discounts offered during seasonal sales or special events are valid only for the duration of the sale and may vary based on the product category.
To stay updated on current promotions, sign up for our newsletter or visit our Sales & Promotions page.
6. Privacy and Security
We prioritize the privacy and security of our customers. All personal and payment information submitted through our website is encrypted using secure technology to protect against unauthorized access. We never share your data with third parties unless required by law or for the purpose of processing your order (e.g., shipping services).
For detailed information on how we handle your data, please review our Privacy Policy.
7. Customer Support
If you have any questions or concerns about your order, our products, or this Sales Policy, our friendly customer support team is here to assist you. You can contact us via:
- Email: info@trendcityy.com
- Phone: (813) 907-6490
- Address: 4923 Trinidad Dr Land O Lakes, Florida (FL), 34639
We strive to respond to all inquiries within 1-2 business days. For urgent matters, please call our customer service line.
8. Liability
TrendCityy is not liable for any damages, losses, or expenses arising from the use or inability to use our products, except in cases where the law provides otherwise. We are not responsible for any indirect, consequential, or incidental damages resulting from product use.
9. Final Provisions
By making a purchase with TrendCityy, you acknowledge that you have read, understood, and agreed to this Sales Policy. This agreement is governed by the laws of the State of Florida, USA.
Thank you for choosing TrendCityy—your go-to store for all the latest fashion trends. We look forward to serving you!
For more information, visit our website: https://trendcityy.com.
Note: This Sales Policy is a general template and may need further adjustments depending on your specific business needs. Always consult with a legal professional to ensure full compliance with relevant laws and regulations.